The problem was explained before initial visit for diagnosis. All parts needed were not in stock, which required a second visit. Service was completed under extended warranty from ALLY. A deductible applied and sales tax was charged on the deductible. Less than 72 hours later the vehicle was experiencing the same issue that prompted the repairs. Very dissatisfied. Bergstrom is over 70 miles each way for each service visit. I live on disability income. My time and fuel expenses are valuable. It should not require multiple trips to get the job done and have repairs completed effectively and reliably.
Our experience with the ordering process, communication, pre-delivery and delivery process was extremely friendly and helpful. We enjoyed working with all of the sales team at the Bergstrom Chevy Appleton dealership.
Overall it was fine. Originally called to ask a question about my new truck and all anybody wanted to do was schedule a service call. Could not find anybody who knew anything about me Chevy high country Silverado truck