654 Reviews Found

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Confirmed Service Customer
Staff was friendly. Took way too many trips to accomplish my service needs. Had to come back total of 4 times for what should have been 2 max. Pretty annoying.
Mike M.
Neenah

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Confirmed Service Customer
Labor rate is kinda ridiculous but work was done right, vehicle left clean, good shuttle service
Mark O.
APPLETON

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Confirmed Service Customer
Vehicle was fixed correctly and efficiently
Christopher A.
Hortonville

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Confirmed Service Customer
We were very impressed. We were early and they worked us in and even washed the car. Very friendly and courteous.
Jean H.
Appleton

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Confirmed Service Customer
The problem was explained before initial visit for diagnosis. All parts needed were not in stock, which required a second visit. Service was completed under extended warranty from ALLY. A deductible applied and sales tax was charged on the deductible. Less than 72 hours later the vehicle was experiencing the same issue that prompted the repairs. Very dissatisfied. Bergstrom is over 70 miles each way for each service visit. I live on disability income. My time and fuel expenses are valuable. It should not require multiple trips to get the job done and have repairs completed effectively and reliably.
Karl S.
GRESHAM

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Confirmed Service Customer
Technicians were professional, polite, informative, and timely. Customer focused quality service is a rare commodity these days and Bergstrom’s is genuinely appreciated.
Ann P.
HORTONVILLE

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Confirmed Service Customer
Fast and got the truck back very clean Thank you Eric
William T.
NEENAH

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Confirmed Service Customer
The service techs were incredibly fast and courteous as always. I enjoy working with Terry. But did not receive car wash as it’s a hit or miss at this location. No complains otherwise.
Taylor B.
Kimberly

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Confirmed Sales Customer
Our experience with the ordering process, communication, pre-delivery and delivery process was extremely friendly and helpful. We enjoyed working with all of the sales team at the Bergstrom Chevy Appleton dealership.
Jeffrey M.
APPLETON

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Confirmed Service Customer
Overall it was fine. Originally called to ask a question about my new truck and all anybody wanted to do was schedule a service call. Could not find anybody who knew anything about me Chevy high country Silverado truck
Clay J.
KAUKAUNA

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Confirmed Service Customer
When I made appointment they said approximately an hour and it was done
Bruce H.
APPLETON

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Confirmed Service Customer
Came in for an oil change and tire rotation and was out under 25 minutes. The young lady who took my information was very friendly and knowledgeable.
Gary B.
APPLETON

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