593 Reviews Found

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Confirmed Service Customer
Great job on the oil change, but you forgot to wash my car as was offered.
Amy K.
BRILLION

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Confirmed Service Customer
I want to commend my service consultant, Joe Nelson. It was a pleasure to work with him. He walked me through the entire process of finding an engine and installation and kept me updated.
Allan J.
APPLETON

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Confirmed Service Customer
I'm old school, so I am accustomed to paying for my services over the phone with a credit card. The way Bergstrom provides for payment opportunity, I have to comply with a web site and provide information they demand to which I have little idea what they want. For example, they wanted an OTP (or some three-letter designation that I was unfamiliar with) number, and I had to do some digging to figure what they wanted. The web site didn't explain what this number was or where to find the information that is used to fill in the blanks. It wasn't the order number, and it wasn't the payment amount. That was a hassle. Maybe it is due to using my phone as opposed to using my laptop. Other than that, I was treated well and the vehicle was repaired to my satisfaction in a timely manner.
Tom H.
Appleton

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Confirmed Service Customer
My Bolt has a battery recall which resulted with Bergstrom reducing the range of my battery life for a charge by a substantial percent. (Recommended remedy) As a result, for the past three months I can not drive as many miles as I have been in the past. I realize these recommendations come from GM - as an EV owner this is frustrating.
Brian S.
Appleton

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Confirmed Service Customer
Poor communication, never got a phone call even though the keys and business card were together.
A&w A.
APPLETON

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Confirmed Service Customer
The steering wheel replacement was completed in a timely manner. The text communication from Wes was great!
Vanessa L.
Appleton

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Confirmed Service Customer
Very nice guys and girls working there Wes Ray was great to work with Go me back on the road quick
Willie M.
Appleton

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Confirmed Service Customer
Repair was completed in a timely manner as we were told. Looks great
Steven S.
APPLETON

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