Customer Reviews

Friendly and fast with the delivery

Friendly

Friendly service - prompt and on time

Staff was friendly. Took way too many trips to accomplish my service needs. Had to come back total of 4 times for what should have been 2 max. Pretty annoying.

Labor rate is kinda ridiculous but work was done right, vehicle left clean, good shuttle service

Vehicle was fixed correctly and efficiently

We were very impressed. We were early and they worked us in and even washed the car. Very friendly and courteous.

The problem was explained before initial visit for diagnosis. All parts needed were not in stock, which required a second visit. Service was completed under extended warranty from ALLY. A deductible applied and sales tax was charged on the deductible. Less than 72 hours later the vehicle was experiencing the same issue that prompted the repairs. Very dissatisfied. Bergstrom is over 70 miles each way for each service visit. I live on disability income. My time and fuel expenses are valuable. It should not require multiple trips to get the job done and have repairs completed effectively and reliably.

All around excellent experience

Satisfied

Technicians were professional, polite, informative, and timely. Customer focused quality service is a rare commodity these days and Bergstrom’s is genuinely appreciated.

Fast and got the truck back very clean Thank you Eric

The service techs were incredibly fast and courteous as always. I enjoy working with Terry. But did not receive car wash as it’s a hit or miss at this location. No complains otherwise.

Our experience with the ordering process, communication, pre-delivery and delivery process was extremely friendly and helpful. We enjoyed working with all of the sales team at the Bergstrom Chevy Appleton dealership.

Overall it was fine. Originally called to ask a question about my new truck and all anybody wanted to do was schedule a service call. Could not find anybody who knew anything about me Chevy high country Silverado truck

Was great!

When I made appointment they said approximately an hour and it was done

Nate always is very helpful!

Came in for an oil change and tire rotation and was out under 25 minutes. The young lady who took my information was very friendly and knowledgeable.

It was great! Fast! and Friendly!