Confirmed Service Customer
I had an appt sch at 8a. Was told on phone to wait it would be 1-1.5hrs. At 8:50a I received the text for my car inspection that it was almost done and what they found. The guy that was helping me didn’t come out to see me until 10a. By then I was furious because it had now been 2hrs with no one talking to me. He tells me what they require to be done with my car, I said I don’t have time today. He said ok I’ll be back. Doesn’t come back till 25min later and doesn’t even apologize knowing I was upset about the ridiculous amount of time I was there, 2.5hrs to be exact.
Lisa S.
Menasha,
WI
Business Response
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